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Conduent Trainer - Learning and Development Specialist in West Lafayette, Indiana

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

  • Intermediate knowledge of training processes, such as adult learning theories and instructional design principles.

  • Effective facilitation skills, such as ability to facilitate open discussion in a less structured environment.

  • Effective class preparation skills.

  • Ability to coordinate cross state tasks and to interact with employees in all areas of the project.

  • Ability to analyze effectiveness of training and to independently implement, with guidance from the training supervisor, appropriate solutions without compromising instructional design and adult learning theory.

  • Ability to coach, mentor and provide effective feedback regarding performance.

  • Position requires ability to travel to multiple sites within the State of Indiana based on training needs.


  • Education: some college with 1 plus years’ experience in facilitation/trainer role or HS diploma or GED and 3 plus years’ experience with Indiana Eligibility Public Assistance Programs.

  • Must be able to travel up to 20 – 40 % of time to multiple sites within the State of Indiana


  • Extensive knowledge of Policy and Guidelines in relation to Indiana Eligibility Public Assistance Programs (SNAP,CASH, and Health Coverage) preferred.

  • Experience working in ICES, FACTS and SMART

  • Bachelor’s Degree

  • Coaching, training, or teaching experience

  • Training / Teaching Certification(s)

  • Excellent communication & presentation skills


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent’s ADAAA Accommodation Policy ( .