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UnitedHealth Group Regional Director - Specialty Practices (New Albany, IN) in New Albany, Indiana

Find out what it means to be part of an exceptional company that values its employees, its role in health care, and making a difference one patient at a time. Take a look at AmericanHealth Network, part of Optum and explore a new path to your life’s best work.(sm)

The Regional Director is responsible for the successful leadership and management of the offices and direct reports in their assigned area by leveraging culture and business acumen to align management, relationships and communication to achieve goals. The Regional Director is fully proficient in skill level and their scope should be 10 or more providers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Responsibilities:

  • Management Activities:

  • Establishes priorities for areas of responsibility in relation to all facets of the business. Communicates the priorities to practice management; modifies priorities as needed

  • Participates in the development and implementation of short and long-range strategic plans

  • Maintains responsibility for overall regional financial performance of all assigned offices and providers

  • Assists as needed to ensure the overall “health” of each office/practice thru effective management practices for all areas such as budget planning and adherence, marketing and communication priorities, compliance, implementations and timely completion of priorities

  • Reviews contracts for area of responsibility and authorizes; reviews contracts to ensure compliance

  • Stays abreast of patient satisfaction trends and communicates results as needed

  • Assists practice/office manager as needed to create plans to improve scores

  • Evaluates talent of those in reporting structure, with or without practice/office manager. Develops or assists in the development of plans to develop talent, depending on current and future business needs

  • Ensures offices/practices have resources to accomplish clinical quality goals; monitors to ensure completion

  • Culture / Relationships

  • Supports and motivates direct reports to accomplish both their individual professional and practice / office goals

  • Cultivates and maintains professional relationship with providers; acts as “voice” of physicians

  • Models and encourages professional behavior which reinforces culture

  • Supports and participates engagement activities which reinforce culture

  • Champions change management techniques through all activities as needed

  • Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness

  • Travels to assigned location/s as needed to assist with duties and achievement of goals

  • Escalates issues as needed

  • Communication

  • Attends Care Council Meetings and disseminates information to direct reports as needed

  • Communicates business objectives including: vision, priorities, goals, new initiatives and action plans

  • Implementation

  • Implements, supports, participates and ensures compliance of assigned offices/providers in relation to all current and future initiatives, such as LEAD, and changes to current initiatives, such as clinical quality

  • Maintenance

  • Acts as a regulatory compliance liaison for any compliance issues. May need to defer to another department, depending on compliance issues

  • Monitors policy compliance for assigned offices/providers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree

  • Minimum of 3 years of surgical practice management experience (Orthopedic surgery preferred; however other surgical specialties may be considered.)

  • Proficient with Microsoft Office Suite

  • Ability to travel locally up to 50% of the time. Overnight travel may be required on occasion

Preferred Qualifications:

  • Master’s Degree in Healthcare Administration or Business Administration

  • 5+ years of experience of Orthopedic surgery practice management

  • Experience managing multiple surgical sites

  • Provider recruitment experience

  • Proficient with EHR/EMR software

  • Experience starting and staffing new medical practice locations

  • Business Development experience within the healthcare industry

Opportunities with American Health Network, part of Optum. When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We’re a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We’re also part of Optum, in the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That’s an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for employees and places a high value on their physical, emotional, financial and other aspects of well-being.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere:UnitedHealth Group is an Equal Employment Opportunity/Affirmative Actionemployer and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, age, national origin, protectedveteran status, disability status, sexual orientation, gender identity orexpression, marital status, genetic information, or any other characteristicprotected by law.

UnitedHealth Group is a drug-free workplace.Candidates are required to pass a drug test before beginning employment.

Job Keywords: Regional Director, Director, Director of Operations, Orthopedics, Orthopaedics, Surgery, Ortho, Orthopedic Surgery, New Albany, IN, Indiana