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Aerotek Data Entry Clerk in Jasper, Indiana

Description:

Order Entry Team Members will assist with inputting of customer orders. These individuals will be responsible for accurately and efficiently inputting information in Stens' internal software to process and deliver on customer orders.

Within the department, employees assist existing customers with small and large orders brought in by person, mail, email, fax, and phone. Additionally, this department will assist with setup of new customers and updating out-of-date information as needed.

Duties:

  • Input order information into systems as needed through programs and other software.

  • Obtains necessary information from customer service team, and enters information into computer for order processing.

  • Identify items on company diagrams to assist customers with various questions.

  • Notifies other appropriate personnel of findings, adjustments and recommendations such as exchange of merchandise, refund of money, credit of customer’s account, or adjustment of customer’s bill.

  • Enters credit card payments on accounts.

  • Informs of shipping dates, anticipated delays, and additional information needed by customer.

  • Conducts research on the website as well as other industry-related sites to make parts recommendations.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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