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Kinder Morgan, Inc. Terminal Manager - 22100 in Indianapolis, Indiana

Position DescriptionFull responsibility and oversight of a 24/7 third party bulk liquid terminal operation in Indianapolis, IN. Position would be responsible for all aspects of the terminal including the PandL, budgeting and employee and customer's responsibility. This position will manage five operators, one admin. The position will also work closely with the commercial and finance groups in meeting the objectives of the terminal.MANAGE AS A BUSINESS LEADER1. Secure and Grow Base Business (Increase service offering to current client base)2. Identify growth opportunities; execute 1 expansion project per year.3. Manage PandLs to preserve operating margins and achieve EBITDA Targets4. Understand profitability of each customer and commodity5. Achieve 95% accuracy in weekly forecasting (final week of the month to actual)6. Develop competition and market understanding and develop business strategy to exploit both7. Develop and properly manage KPI and MOEs8. Execute Quarterly Performance Meetings with Customers9. Establish 72 hour planning cycle (review last 24, confirm current 24, forecast next 48)ACT AS A RISK MANAGER1. Identify abnormal operations and mitigate associated risk2. Understand facility limitations and prevent service failures3. Understand compliance requirements and prevent regulatory exceedance4. Identify the appropriate time to move the risk to the next management level5. Understand quality requirements of our customers and fuel supply delivered across the truck rackENGAGE AS AN EMPLOYEE MOTIVATOR1. Coach, teach and mentor direct reports to achieve established goals2. Develop a collaborative work environment which includes employees at all levels3. Effectively communicate and enforce standards across the workforce4. Effectively recognize employees for exceeding the standard5. Identify and address employee issues at the terminal level6. Identify and develop a plan to change or remove non-performers7. Hold high standard in meeting the companies "SQE" and "Drive to Zero" goalsPosition RequirementsESSENTIAL DUTIES AND RESPONSIBILITIES:Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs.Participation and assistance in negotiations with customers and service providers to meet the goals of the Terminal.Growth and development of business internally and externally with the support of the commercial group.Facilitation and development of customer relations and service using a quantitative, quality based approach.Overseeing of service, maintenance and capital assets.Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations.Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department.Interprets and sets company policies on worker safety, safety regulations, company policies/procedures and work rules.Sets direction to improve handling methods, equipment performance, and quality of product handling.Position Requirements: JOB REQUIREMENTS:EDUCATION:Bachelor's degree in Business, Industrial Engineering or 5 years or more working in related field required.PREFERRED EDUCATION:Master's degree preferredEXPERIENCE:Background and 5 - 10 years of experience in the bulk liquid terminal industryStrong project management skills.Prior experience in running liquid tank farm operations.Proven track record of managing an hourly workforce in an industrial setting.Prior experience managing customer relationships as it relates to quantitative service management.Solid knowledge of PC systems and related applications.Good organizational skills and ability to multi-task and properly set priorities.Detailed and customer oriented.Able to take initiative and work with others in accomplishing defined goals in a fast paced environment.Demonstrated leadership, analytical capability, strong communication skills (oral and written