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Canon Business Process Services Switchboard Operator in Indianapolis, Indiana

Overview

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

Responsibilities

  • Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person.

  • Listen to the caller’s request and either solve the query or direct the call to the concerned department.

  • Must know which staff are in which department and who is in charge of what function.

  • Must maintain up-to-date information of the current happenings in the company.

  • Update and maintain pertinent business information via computer or department files

  • Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

Qualifications

  • High school diploma or the equivalent

  • 1 year of experience

  • Proficient in Microsoft Word and Excel

  • Excellent customer service skills, professional attitude & appearance

  • Good written and oral communication skills

  • Strong organizational, record keeping & time management skills

  • Ability to type 35 wpm

  • Availability to work overtime/varied hours when required

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job LocationsUS-IN-Indianapolis

Posted Date3 weeks ago(9/28/2020 2:28 PM)

Requisition ID2020-9976

of Openings1

Category (Portal Searching)Administrative/Clerical

Position Type (Portal Searching)Regular Full-Time

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