Humana Senior Professional, Social Media, Corporate Communications in Indianapolis, Indiana
The Senior Corporate Communications Professional develops and coordinates lines of communication outside the organization. The Senior Corporate Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Corporate Communications team at Humana is responsible for leading and executing the strategies for external stakeholder, media relations, employee communications, public affairs, issues, and crisis communications, enhancing, and building the Humana Brand. The team plays a central role in promoting Humana’s brand promise while enhancing its reputation across various corporate stakeholders.
The role of Senior Professional, Social Media, Corporate Communications, is a creative problem solver and analytically-minded communications professional who will create content and recommend channel approaches that best suit Humana’s target audiences. Must have a high attention to detail, ability to work in a fast-paced environment, both collaboratively & independently and a desire to build new skills.
Responsible for supporting the social/digital COE lead in day-to-day activities to include campaign, content & measurement planning, development & execution
Multi-channel support/management: ability to manage time and multiple projects at once
Content development, publishing & reporting. Familiarity with a wide range of social/digital platforms are important.
Candidate will be responsible for adhering to social media content & platform best practices
Responsible for community management: demonstrating a strong understanding of Humana’s voice and channel engagement policies
Brings insights-driven thinking, the ability to identify trends from data/analytics and apply learnings to future campaigns/content
Basic understanding of how paid/owned/earned communications work together
Degree in Communications, Marketing or Digital preferable, but can be supplemented by work experience
2 to 5+ years of experience in digital communications/social media, corporate communications or public relations
High attention to detail, including strong writing and proofreading skills, are a must
Experience with creative platforms/software (Adobe Creative Cloud) is a plus
Solid grasp of trends (both in news/culture, and on social networks)
Ability to work in a collaborative team environment, as well as independently with limited oversight
A quick learner, with a penchant for developing new skills/expertise
Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
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