Aerotek Receptionist in Indianapolis, Indiana
This candidate will be checking in patients at a hospital.
Responsible for the delivery of patient facing services within Revenue Cycle Services
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner
Interviews patient/patient representative to confirm demographic, financial and clinical information
Performs insurance eligibility verification for specific services
Maintains customer focus during phone conversations
Greets patients and business partners with professionalism and courteousness
Facilitates copay collection conversations with patients
Ensures complete and accurate demographic collection in a timely manner
Additional Skills & Qualifications:
2+ years of customer service
Adaptable (for example; open to working different registration departments which they could be asked to do in some situations)
Attention to detail with data entry
Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
Ability to think quickly and react professionally
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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