The CalAtlantic Group New Home Consultant Trainee in Indianapolis, Indiana

An exciting opportunity to begin with Lennar as a Trainee in a New Home Consultant role awaits!

This person will be responsible for the daily operation of a Welcome Home Center(s). Working with customers, processing sale agreements and closing new home sales with the final goal of creating a satisfied customer.

Primary Duties and Responsibilities:

Trainee will be assigned to a mentor NHC to learn and be able to exercise the following:

  • Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy

  • Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1

  • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting

  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics

  • Review and provide feedback to the Internet Team in regards to information on a weekly basis

  • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer

  • Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.

  • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.

  • Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.

  • Monitor and record daily customer traffic utilizing company designated tracking tools.

  • Periodically gather data and prepare reports for management review.

  • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved

  • Participate in the homeowner meetings and orientation(s) required by the Division

  • Required to cross-train on other communities within the division as needed

  • Minimum High School or GED required

  • College degree preferred

  • Minimum 1 year retail sales experience

  • Valid driver’s license and good driving record

  • Valid Auto insurance coverage

  • Excellent verbal and written communication skills

  • Intermediate to advanced PC skills (Microsoft Word and Excel)

  • Ability to prepare written documentation and complete contract calculations

ID: 2018-4661

Location: Indianapolis, IN

External Company Name: Lennar Homes

External Company URL: