Calumet Specialty Prods Prtnrs IT System Engineer in Indianapolis, Indiana

Calumet Specialty Products partners, L.P. is a leading independent producer of high-quality, specialty hydrocarbon products. Our product lines include both naphthenic and paraffinic oils, aliphatic solvents, synthetic lubricants, asphalt, fuels, white mineral oils, waxes, petroleum and hydrocarbon gels. Calumet Specialty Products Partners, L.P. has one of the most diverse specialty hydrocarbon capabilities in the world.Want to learn more* Go to www.calumetspecialty.com to learn all about our amazing line of products.PURPOSE AND ROLE:The IT System Engineer is responsible for effective installation, configuration, operation, and maintenance of IT Infrastructure-related hardware and software. This role focuses on understanding the relationship between large IT systems and the many end-users that rely on them. The IT System Engineer operates on these systems strategically, ensuring minimal downtime and minimal negative downstream impact. The purpose of this role is to provide reliable services to the company that allows the business to enhance communication and efficiencies.POSITION RESPONSIBILITIES*Complete projects planned out by the IT Infrastructure team, which may include projects from external departments that bring requests to the IT Architecture Review Board*Spend time with business stakeholders to improve understanding of the utilization of IT systems and services within the organization*Maintain and support a high-level functionality of all servers within the company, leading on-site IT to remedy localized errors or outages*Act as the escalation point for IT System Administrators, the IT Operations group, and other staff within the IT department on IT infrastructure-related questions or problems*Design, implement, and support complex technological solutions based on Corporate IT standards*Reviewsystemlogs to verify operational integrity and preempt potential failures*Patch and upgrade IT infrastructure systems on a regular basis, coordinating with key stakeholders, IT Operations, and other department members on large-scale outages (planned and unplanned)*Identify opportunities for resource optimization within the IT infrastructure and implement corrections based on findings* Maintain and support IT infrastructure hardware and connectivity, working with on-site contacts and vendors to troubleshoot remote devices/connections*Administer servers across the organization, promoting self-learning and encouraging a distributed responsibility for the IT infrastructure that can be shared between the IT Infrastructure and IT Operations groups*Provide guidance for workstation deployment and improvement, assisting with rollouts when required.*Coordinate with other IT staff to learn new skills and improve the consistency of the customer experience at all Calumet locations*With the support of the company and the manager, self-study and earn industry certifications to expand technical skillset and grow careerPOSITION REQUIREMENTS*Bachelors degree in Information Systems, Computer Information Technology, or similar technical field*1 or more associate-level certifications, including but not limited to the following areas: networking, physical hardware, virtualization technology, cybersecurity, IT best-practices*5+ years of experience working in an IT-related field*IT experience in a manufacturing, refining, or packaging facility a plus*Ability to participate in on-call rotations during off-hours and weekends*Must be able to lift and carry up to 50 poundsNECESSARY ATTRIBUTES*Demonstrable problem-solving abilities and a willingness to find root causes*Self-motivated and self-monitoring*Exceptional oral and written communication skillsPOSITION PREFERENCES*Multiple associate-level or professional-level certifications in networking, physical hardware, virtualization technol...