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Indianapolis Motor Speedway IMS Ticket Sales Representative, Seasonal in Indianapolis, Indiana

POSITION TITLE: Ticket Sales Representative, Seasonal


REPORTS TO: Group Ticket Sales Representative



WORKER CATEGORY: Seasonal (Temporary)

DURATION OF POSITION: December 2020 to September 2021


The Indianapolis Motor Speedway is the worldwide leader in motorsports entertainment and the largest spectator sporting facility in the world. However, we are also about people. A talented staff with diverse skills that are used to the fullest in order to stage the world's great motor racing events. Employees at IMS are challenged daily to excel in an environment featuring a pace that matches the high speed of the machines that race at our famous facility. Working for us is a demanding, yet rewarding, endeavor for dedicated professionals who want to reach their ultimate potential amid the excitement, tradition and pageantry of the World’s Greatest Race Course.


This position provides a vital role for the Indianapolis Motor Speedway and will be responsible for selling group tickets to the INDYCAR Grand Prix, Indianapolis 500Brickyard 400 and any other ticket-related event.


  • Make up to 400 calls a week. Extensive phone work including incoming, outgoing and follow-up calls to new potential leads and former ticket customers.

  • Generate revenue and drive attendance for IMS events including INDYCAR Grand Prix, Indianapolis 500, and Brickyard 400 to reach individual sales goals and contribute to team goals.

  • Exhibit clear understanding and communication of IMS facility, events, and processes to both external and internal personnel.

  • Compliance with proven phone presentations and group sales approach.

  • Other duties as assigned by the supervisor.


Supervisory Responsibilities

  • This position does not have any supervisory responsibilities.


  • Graduate with bachelor’s degree or currently enrolled in an accredited college or university. Any equivalent combination of experience and training which provides knowledge and abilities necessary to perform this position.


  • As a key member of the Group Ticket Sales Team, the candidate must continually demonstrate teamwork, integrity, a GREAT attitude and tremendous work ethic. The candidate must be very pro-active, professionally aggressive, organized, creative, innovative, open-minded and self-motivated.

  • Proficiency in basic software programs (word processing and excel).

  • Must be creative, enthusiastic and possess excellent interpersonal skills.

  • Must be able to work overtime, evenings, weekends and holidays.

Travel/Work Hours

  • No travel.

  • General office hours are Monday through Friday, 9 a.m. to 5 p.m. Candidate must be able to work overtime, evenings, weekends and holidays including Memorial Day and July 4th weekends. Flexibility and adaptability are key skills needed for this role.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical demands are light, consisting primarily of sitting, standing and walking. Must be able to lift up to 50 pounds. Must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. Must have the stamina to work long hours and must be willing to work an irregular schedule, which may include weekends or evenings.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment with other workers. Incumbent shall be exposed to those conditions normally encountered in a business office environment. Incumbent is faced with constant interruptions and must meet with others on a regular basis.


Penske Entertainment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or events.