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Indiana University Health Director-Mosaic Center for Work, Life and Learning in Indianapolis, Indiana


The Mosaic Center for Work, Life, and Learning is a workforce development project that will help Indianapolis youth and adults navigate a path to and across healthcare careers, clinical and nonclinical as well as other careers, and implementation of the 5 year strategy to provide services is just beginning. The Director of the Mosaic Center is responsible for leading the center strategy and staff in efforts to provide a “mosaic” of individualized and intensive services designed to support the work, life and learning goals of Center participants – all intended to lead them and their families toward greater self-sufficiency. The Director will lead a team of Career Coaches, Financial Coaches, and Social Workers who will provide individualized coaching and mentoring, a broad spectrum of supported educational and training opportunities, financial coaching, social capital building, and other support services; with the ultimate aim to prepare people for and provide access to “promising” and “good” job opportunities in healthcare with self-sustaining wages. The Mosaic Center will provide clearly defined pathways from promising jobs to good jobs to meaningful careers, and provide individualized services every step along the way. The Mosaic Center Director will also focus on addressing the work, life and learning needs and priorities of those who live and work in and around the Health District, enabling us to work “upstream” addressing multiple determinants of health, supporting the IU Health Mission of making Indiana one of the nation's healthiest states. The Director-Mosaic Center has four core job accountabilities. The first is Program Management and Sustainability. Responsible for the overall implementation, management and growth of the Mosaic Center towards sustainability; meeting both IU Health and neighborhood/client needs. Responsible for ensuring the approaches and best practices of the Mosaic Center model are honored in program design, evaluation, and implementation. Works in collaboration with IU Health Learning Institute and Foundation to develop, revise and update program budgets and performance systems. Gathers, analyzes, and reports data about Mosaic Center performance; adjusts strategy and actions to optimize results. The second core job accountability is Team Management. Responsible for the hiring, training, evaluating and overall leadership of Mosaic Center staff. Supports staff in developing their Individual Development Plans, encourages and nourishes their innovation and ownership of program outcomes. Stays current with trends and best practices in the field of workforce development, adjusts strategy to produce optimal results. Cultivates an environment of innovation and continuous improvement mindset. Demonstrates values-based leadership to support a positive team member experience and engagement. The third core job accountability is Partnerships. Works collaboratively with LISC program staff to ensure effective utilization of resources, implementation of program model, and plan growth of the Mosaic Center. Partners with IPS and Crispus Attucks High School to support and deliver the IU Health Fellowship Program. Implements and manages a Stakeholder Committee that will: establish a clear vision forward; ensure cross-sector collaboration among workforce and economic development organizations, community-based organizations and postsecondary institutions; and establish ownership and accountability to help build momentum and ensure sustainability. Develops and maintains working relationships with program funders, partners, employers, institutions, and other not-for-profit organizations to meet client/neighborhood needs and ensure program success. Works in partnership with community partners and local businesses, demonstrating cultural competence/humility to cultivate strong relationships and connections back to the neighborhood residents. The fourth core job accountability is Outcomes. Responsible for improving the target outcomes in the areas of Work (job access to “promising” and “good” job opportunities in healthcare with self-sustaining wages), Life (supportive services/stability), and Learning (completion or active enrollment in educational services/programs). Ensures the effective utilization of the LISC Financial Opportunity Center’s outcomes tracking system. Reports results and outcomes to program funders and other key stakeholders. Effectively utilizes data and outcomes to drive program decisions and design.

  • Bachelor's Degree from an accredited university is required.

  • MBA or related advanced degree is preferred.

  • 7+ years of relevant experience (e.g. workforce development, organizational development, social services, human resources) is required.

  • 3+ years of experience leading a high-performing team is required.

  • 5+ years of direct service experience in workforce development, including demonstrated track record in program development, partnership development, coordination and job placement/retention is preferred.

  • Experience in Adult Education/Training is preferred.

    REQNUMBER: 307441