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TAD PGS, Inc. Customer Service Representative in Indianapolis, Indiana

We have an outstanding Contract position for a Customer Service Representative to join a leading Company located in theIndianapolis, IN surrounding area.

Candidate must possess a Public Trust Security Clearance.

Please click on this link if you have any questions on how to obtain a clearance https://news.clearancejobs.com/2016/06/12/obtain-security-clearance/

The Company is seeking an Entry Level Customer Service Representatives (CSRs) to respond to incoming contacts from consumers that have been victims of identity theft and consumer fraud. Must efficiently document consumer complaints into a secure database, provide educational materials/referrals, while providing A+ customer service.

Responsibilities:

  • Respond to inbound calls.

  • Provide excellent customer service.

  • Document consumer data into web application.

  • Provide education related to identity theft resolution, fraud prevention, and applicable federal laws.

  • Qualifications:

  • HS Diploma or GED Equivalent.

  • Good computer/typing skills.

  • Excellent communication skills.

  • Position requires the ability to obtain a Public Trust clearance; a Public Trust clearance can take anywhere from 7-60 days to obtain; chosen candidate cannot start in this role until this process is complete.

Preferred Qualifications:

  • Bilingual (Fluent in Spanish and English, both written and speech).

  • Prior call center experience.

  • Customer service experience.

  • Professional Resume that contains the applicants contact info (phone number and email address), as well as the contact info (phone numbers and physical addresses) of previous employers should be attached to the application.

TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 decades of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / EOE Protected Veterans/Disability

The Company will consider qualified applicants with arrest and conviction records.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/

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