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Blossom Chevrolet, Inc. Automotive Service Writer in Indianapolis, Indiana

Automotive Service WriterSo, you want to work for a dealership that makes you feel like family? You've come to the right place. We're looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position is located at our service center; however, the role will require sales and body shop interaction. If you are interested in becoming a part of a world class service team supporting the latest technology, we are interested in hearing from you.Join Our Team!Responsibilities:Answer Phone Calls, Emails and Drive Ins to address any customer concern with the highest level of response and attention.Return missed phone calls, email in no less than 5 minutes.Accurately record issues and data into Dealer Management System. Attention to detail criticalConduct Transactions w/ system; walk customer through correction and provide summary.Communicate estimated completion time, regular updates and follow through on each customer vehicle.Coordinate the detail of every vehicle prior to delivery.Coordinate the delivery time or pick up with each customer.Follow up with Customer on services provided; ensure they are satisfied with the work performed.NO SATURDAYS