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MARILYN'S BAKERY INC Counter Sales - St. John in Hobart, Indiana

JOB DESCRIPTION: Counter SalesHOURS: PT 3 - 4 days a week 7am - 4pm or 10 am - 7pm, including weekends, holidaysRATE OF PAY: $9-$12/hour *$9.00/hour - Full register use, all product knowledge, drink machines, all front jobs, taking orders, greeting customers with samples, assistants job. * $10.00/hour - Solo shift, supervising assistants, cake orders, engaging customers, writing on cakes, whip, handling complaints. * $11.00/hour - Cross train in additional position: Bake pies, Frost cupcakes, Bake Pies, Lunch; Exemplary customer service, open availability.* $12.00/hour - Consistent demonstration of Leadership position, setting an example, training, able to calmly handle problem situations, displays, acting MOD.Expectations:Greet customers with a smile whenever in viewAnswer phone with a smile and Thank you for calling Marilyns BakeryWork scheduled shift or find appropriate replacementComplete jobs, side work, daily records before leavingKeep a positive attitude, even when stressed, tired or not in the moodAccept responsibility for your actions: acknowledge when you have done something incorrectly and how you can avoid that in the futureFollow policies and procedures for a smoother running work environmentSave phone calls, eating, long conversations, visiting with friends for breaks and lunchesPrepare recipes with consistency and completely follow proceduresExercise confidentiality with regards to personal information and payContribute to providing customers with top quality product by checking product Complete walk-thru when you arrive to assure orders are identified and product is stockedSpecific Responsibilities:Serving customers with a pleasant attitude at all times answering questions, handling complaints, answering the phone, taking accurate orders, and quality control productKeep all areas of sales and packaging clean and organized, including; equipment, bathrooms, floors, walls, corners, patio, tables, parking lot, and not limited to sweeping, mopping, dishes, deep cleaning.Accurately taking order, setting aside orders, and delivering to customerMaintain displays according to procedures: clean, organized, stocked, polished, uniformPackaging of product to ensure proper freshness, appearance, and minimize wasteAccurately entering and handling of register and moneyStaying busy with any side work or help neededWear appropriate uniform and hair restraintsCompleting duties before leaving including recording of wastes, inventory, salesAttend monthly meetings/seminarsWorking independently after training