Buck Global LLC Quality Assurance Analyst in Fort Wayne, Indiana

Quality Assurance Analyst

BUCK- A 102-year-oldfirm that isJUST GETTING STARTED.

Quality Assurance Analyst – Outsourcing– Fort Wayne, IN

At Buck, our people make the difference. Founded over 100 years ago, we help deliver on the promise of tomorrow...today. Our health, wealth, technology and consulting services allow us to deliver on theMANYneeds of our clients by drawing on our strength,DIVERSITY, and experiences in creating outcomes. This means we meet our clients where they are in the creation of their future while being respectfully bold in providing practical solutions to new realities. We honor our commitments and leave things better than when we started. We are a team of difference makers in global locations that have each other's backs working together as a team. What's your next move?

We have many open positions; please take a look athttps://jobs.buckglobal.com/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

At Buck, we’re exclusively focused on helping our clients and their people succeed together. By this, we mean we’re partnering with some of the world's most forward-thinking companies to re-envision and re-design the way that employees work and live. And we’re doing this by finding the right combination of consulting, outsourcing, and technology solutions to help our clients realize the best organizational performance for their businesses while driving positive health, wealth, and career outcomes for their people.

Position

Quality Assurance Analyst - HWA

Responsibilities

Our quality assurance professionals play a key role when transitioning clients onto our benefits administration platform and are instrumental in ensuring that changes and updates to our platform comply with all business requirements and specifications. As a Quality Assurance Analyst you will develop test strategies, create and execute test plans, and document test results. You will collaborate with product managers, project managers, business analysts and implementation leads to create test scenarios and acceptance criteria that will be used to certify the platform. Key responsibilities include:

• Perform a wide range of quality control tests and analysis to ensure that our system meets specified standards

• Analyze system requirements to produce test scenarios and detailed test cases

• Design, revise and approve test plans and test scenarios to ensure alignment with client standards

• Create test data files with valid and invalid records to thoroughly test program logic and verify system flow

• Report bugs, errors and anomalies in the defect tracking system

• Coordinate with the client to plan user acceptance testing

• Ensure that system tests are successfully completed, documented and all problems are resolved

• Collaborate with team members during multiple phases of system development including, assisting in completion of requirements gathering, defining test cases, executing test cases, as well as reviewing work performed by other Quality Assurance Analysts. This Includes producing, executing and evaluating test plans, performing exploratory testing, and developing automated regression tests

• Work closely with assigned developers and business analysts to ensure requirements are understood and can be delivered within the scheduled release timeline

• Execute defined quality assurance processes following best/standard practices to insure that new functionality conforms to business requirements and can be successfully delivered to the client

Experience

• 3+ years of quality assurance experience within a client service environment

  • Experience in health and welfare system implementation would be an asset

• Hands-on tester who is comfortable determining test scenarios as well as expected results

• Experience in testing web applications with the knowledge of cross browsers and user-interface testing techniques

• Excellent system testing skills, experience with exploratory testing and not just working to follow the plan

• Ability to classify failures, identify root-cause and propose corrective actions

• Understanding of full life cycle development right from the requirements gathering to the delivery

• Facility to handle and manage multiple tasks simultaneously

• Ability to commit to deadlines and deliver on a timely manner

• Comfortable with work that involves daily routine tasks

• Capability to take ownership and be accountable for assigned tasks

• Excel working in a fast-paced, deadline-oriented project team environment

• Demonstrate high problem solving and analytical skills

• Detail oriented

• Able to synthesize and bring understanding to large quantities of information

• Excellent oral and written communication skills to share concepts and information to teammates and clients

• Client satisfaction focus along with team-oriented work style

• High ethical standards

• Enjoy system analysis/implementation/documentation/testing/programming

• Proficient with Microsoft Word, Excel, and Access

• Experience of writing complex SQL database queries

Education

  • Post secondary education, bachelor’s degree in business, management information systems, or human resources management is preferred

  • Industry specific certifications

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