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Freedom Mortgage Loss Mitigation Document Specialist II in Fishers, Indiana

Loss Mitigation Document Specialist II

  • Job ID:7716

  • Functional Area:Servicing

  • Employment Type:Full Time

  • Location:Fishers, IN

  • Department:Loss Mitigation

  • Relocation Provided:No

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Position Description:

Summary:Responsible for the intake review of loss mitigation options for all workout types on all loan types. Also responsible for assisting with Loss Mit Doc Specalist, I on an as needed basis depending on number of incoming items from borrowers and borrower’s counsel within the LM inbox. Essential Job Functions may include:

  • Responsible for daily user maintenance of equipment.

  • Review all incoming documents received from borrowers.

  • Clearly notate system of record with documents received as well as documents still needed from borrower.

  • Properly upload all documentation from borrowers into Tempo to ensure it’s loaded into the system of record (EDMS).

  • Issue letters to borrowers advising what items are still needed to send file to Underwriting.

  • Communicate with Underwriting, Mediations, Litigation, Foreclosure and SPOC teams on file statuses.

  • Thoroughly review files with pending Foreclosure sale dates to determine if we are able to send to Underwriting for a decision.

  • Review reports daily to ensure items completed the previous day were done accurately and correctly.

  • Respond to emails and Comtags on a daily basis in a professional and accurate manner.

  • Must be in compliance of established timelines and quality decisions for each file assigned.

  • Also aid in quailty assurance review of files handled by 3rd party vendors.

  • Familiar with mortgage documents strongly preferred.

  • Must be familiar with financial documents.

  • Must have experience with processing.

  • Track, sort and open incoming e-mails and faxes received from other sources borrowers, authorized third parties and law firms.

  • Responsible for digitally combining packages and checking image for quality and accuracy.

  • Responsible for identifying correct borrower loan number and cross-reference by name, address, phone number, social security number or email address in LoanServ and Account Connect.

  • Load document images to electronic document repository database - EDMS and accurately categorize/index.

  • Create CIT flag in LoanServ notifying responsible business unit of document upload.

  • Aid in the disposition of documents process.

Other Related Duties:Performs other related duties as assigned.Supervisory Responsibilities:This position has no supervisory responsibilities.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Education and/or Experience:1-2 years experience as LM Document Specialist, I is required, or one year related experience and/or training, some College/Associates Degree or equivalent from two-year college or technical school preferred or equivalent combination of education and experience. Proficient in Excel, Adobe Acrobat and knowledge of various file formats.#CB#GD

Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans